Privacy Policy

Information We Collect

We collect information you provide directly when you make a booking, contact us, or use our services:

• Full name, email address, and phone number
• Billing and payment information
• Travel preferences and special requirements
• Government-issued ID details (where required for bookings)
• Device and browser information via cookies
• IP address and usage data when you visit our website

How We Use Your Information

We use the information we collect to:

• Process and confirm your travel bookings
• Communicate trip details, itineraries, and updates
• Send confirmations, receipts, and booking reminders
• Improve our website and personalize your experience
• Send promotional offers (only with your consent)
• Comply with legal obligations and prevent fraud

Cookies & Tracking

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences and analyze site traffic. You can control cookie settings through your browser at any time.

Third-party services like Google Analytics may also collect anonymized usage data to help us understand how our site is used.

Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your information only with:

• Hotels, transport providers, and partners required to fulfill your booking
• Payment processors to handle secure transactions
• Government authorities when legally required
• Our trusted service providers under strict confidentiality agreements

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All payment transactions are processed through secure, encrypted channels.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Lodge a complaint with a data protection authority

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website with a revised effective date.

Last updated: March 2026